Frequently Asked Questions (FAQ)

Your questions, answered in a simple and helpful way.

What is Happy Bubu?

Happy Bubu is a kids-friendly lifestyle brand offering cute, colorful, and useful products like paper soap, wet wipes, accessories, candles, and gift sets.
It is a brand of Art Fusion Sales & Services, Kolkata.

Where do you deliver?

We ship across India through trusted courier partners.

How long does delivery take?

Delivery usually takes:

  • 3–6 business days in metro cities

  • 5–9 business days in other cities

  • 7–12 business days in remote areas

Are the products returnable?

Most of our items are non-returnable due to hygiene and safety reasons, including:

  • Paper soap

  • Wet wipes

  • Kids hygiene items

  • Opened gift sets

  • Seasonal/festival packs

  • Personal use items

We only accept returns in case of wrong, damaged, or missing items.

What should I do if I receive a damaged or wrong product?

Please contact us within 48 hours of delivery and share photos of:

  • The product

  • The packaging

  • The shipping label

Email us at support@happybubu.in and we’ll assist you with a replacement.

Do you offer refunds?

Refunds are offered only when:

  • The item is damaged or incorrect, and

  • A replacement is not available

Can I cancel my order?

You can cancel your order before it is shipped.
Once dispatched, the order cannot be cancelled.

Do you offer bulk or wholesale orders?

Yes! For bulk gifting, corporate orders, or wholesale inquiries, contact us at support@happybubu.in.

Does the color of the product match the photos exactly?

Colors may slightly vary due to screen and lighting differences, but we try our best to display them accurately.

How can I track my order?

Once your order is shipped, you’ll receive:

  • A tracking ID

  • Courier partner details

  • A link to track the shipment

Are the hygiene products safe for kids?

Yes, our hygiene products like paper soap and wet wipes are selected and packaged with safety, comfort, and everyday use in mind.

How do I contact customer support?

You can reach us anytime at:

Email: support@happybubu.in
Address: Art Fusion Sales & Services,
26/3, Block J, Sahapur, New Alipore, Kolkata, West Bengal 700053